Privacy Policy

Last Updated: January 17, 2026

GreenRide Africa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address, and profile photo when you create an account.
• Location Data: Real-time GPS location to connect you with nearby drivers and provide navigation services.
• Payment Information: Mobile money numbers and transaction details for processing payments.
• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: Trip history, app interactions, and preferences.

2. How We Use Your Information

We use your information to:

• Connect passengers with drivers and facilitate ride bookings
• Process payments and provide receipts
• Provide real-time ride tracking and navigation
• Send notifications about your rides and account
• Improve our services and user experience
• Ensure safety and prevent fraud
• Respond to customer support requests

3. Location Data

We collect location data to:

• Show your pickup location on the map
• Find nearby drivers
• Calculate fare estimates based on distance
• Provide real-time trip tracking
• Enable drivers to navigate to pickup and dropoff locations

You can disable location services in your device settings, but this will limit app functionality.

4. Information Sharing

We share your information with:

• Drivers/Passengers: Limited information (name, phone, location) to facilitate rides
• Payment Providers: To process mobile money and other payments
• Service Providers: Third parties that help us operate (maps, analytics, cloud hosting)
• Legal Requirements: When required by law or to protect safety

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Limited access to personal data

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Trip history and transaction records are kept for legal and business purposes. You can request deletion of your account and associated data.

7. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account
• Opt out of marketing communications
• Request a copy of your data

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.